“We are a Spanish multinational company with subsidiaries in Ireland. We had some doubts whether our services were being offered according to our internal policies and instructions.
Therefore, we decided to conduct an investigation in order to find out how our main employees were treating our customers and how our services were being offered.
John and his team were up to it from the very beginning, they immediately got the idea and understood what the goal of the investigation was. It was really easy to arrange the investigation as they were flexible in terms of agenda.
The materials provided after the investigation were fantastic, covered all the points we were looking for, and they even gave us additional tips.
We are really satisfied with the services provided.”
